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As GEFA POWER; in the energy sector in which we operate, through our Integrated Management System established in line with ISO 9001, ISO 14001, and ISO 45001 standards, we adopt as our fundamental principles maximizing customer satisfaction, protecting the environment, providing a healthy and safe working environment for our employees, and ensuring continuous development and improvement in all our processes.

Our top management is committed to providing all necessary resources and demonstrating leadership for the effective implementation, maintenance, and continuous improvement of the Integrated Management System.

In this context;

  • To fully comply with all applicable legal regulations, relevant national and international standards, and other compliance obligations in all our activities,
  • To increase customer satisfaction and loyalty by providing reliable, high-quality products and services that fully meet customer needs and expectations,
  • To enhance occupational health and safety culture by ensuring employee participation and consultation, to create safe and healthy working conditions, and to prevent work accidents and occupational diseases,
  • To eliminate hazards, reduce risks, and integrate risk- and opportunity-based thinking into all our processes by evaluating opportunities,
  • To use natural resources efficiently, prevent pollution, reduce negative environmental impacts, and continuously improve our environmental performance,
  • To adopt an environmentally conscious production and service approach by acting in line with sustainability principles in our activities within the energy sector,
  • To continuously monitor, measure, and improve system performance by adopting the Plan–Do–Check–Act (PDCA) approach in all our processes,
  • To continuously improve training activities in order to enhance the knowledge, awareness, and competencies of our employees,
  • To develop collaborations with our suppliers and business partners based on mutual trust and a high awareness of quality, environment, and occupational safety,
  • To effectively carry out continuous improvement activities by analyzing feedback obtained from internal and external sources,
  • To be prepared for possible emergencies, to establish, implement, and regularly test plans that minimize their impacts,
  • To protect data integrity and confidentiality in all our business processes based on information security principles,
  • To carry out our activities by taking into account the needs and expectations of relevant stakeholders,
  • To continuously improve the suitability, adequacy, and effectiveness of the Integrated Management System.

This policy is adopted and implemented by all our employees and is regularly reviewed to ensure it remains up to date.